Beluga Science frequently asked questions

  1. What is Beluga, and how can it benefit my organization?

Beluga is a powerful Software as a Service (SaaS) platform designed for healthcare organizations. It enables you to analyze real-world data, generate insights. Beluga is tailored to enhance data-driven decision-making.


  1. How does Beluga ensure the privacy and security of my data?

We prioritize the privacy and security of your data. Beluga complies with data protection regulations, and follows best practices to safeguard sensitive information. Our commitment is to provide a secure environment for your healthcare data.


  1. Which healthcare standards and models does Beluga support?

Beluga is compatible with the Observational Health Data Sciences and Informatics (OHDSI) Common Data Model, ensuring standardized data representation. This alignment enhances interoperability and supports comprehensive health data analysis.


  1. How does Beluga support clinical trials and research?

Beluga streamlines the management of clinical trials by allowing you to specify study groups, filter populations, and conduct statistical modeling, including machine learning. It provides a user-friendly no-code interface for efficient online trial execution.


  1. Is training available for using Beluga?

Yes, we offer comprehensive training and documentation as well as dedicated time with our product experts to help users make the most of Beluga. Access training materials, tutorials, and support to enhance your proficiency with the platform.


  1. Are taxes included in the pricing, and how does international billing work?

Beluga’s pricing does include taxes. For international customers, we provide transparent billing with clear information on taxes and currency conversion.


  1. Who owns the data stored and processed by Beluga?

Beluga operates on the principle that your data is yours. As a user of our platform, you retain ownership of the data you store and process through Beluga. We are committed to ensuring the security and privacy of your data, and our terms of service clearly outline your ownership rights and the responsibilities we undertake to protect your information. Once data is anonymized and loaded into our platform, a collaborative model comes into play. While the data belongs to our customers, Beluga and the customer will work together to facilitate secure and responsible access for third parties.